SuperTigre Request for Service Form

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REQUEST FOR SERVICE - R/C ENGINE

HOBBY SERVICES

Please fill in the form below, then use your web browser to print it. Pack the printout in the box with the item(s) you are sending for service. Note that this form cannot be emailed to us, but is provided for your convenience to ensure effective processing of your service request.

Name:
(Ship to):
Address:
City:
State:
Zip:
Work Phone:
Home Phone:
Fax:
Email Addr:
Email Addr:	(Example: JohnDoe@aol.com, suemiller@home.net)
Please re-enter your email address again below for confirmation:
Email Addr:

If you believe any of the items to be serviced MAY be under warranty, be sure to include your receipt to allow for warranty consideration. Your item's service CANNOT be considered warranty work without the sales receipt.

Payment method for non-warranty work: MasterCard Visa Check # COD*
*Note that COD will incur an additional $7.99 for COD delivery and delay your delivery by approximately 3-5 business days. Additionally, refused COD items will be absorbed for payment of service rendered and will not be returned to you.

Card #: - - - Exp: / (month/year)

Please list each item you are sending in individually, even if purchased as a set. For example, if you are sending a Hobbico Superstar Select RTF, please use the aircraft worksheet available on the Hobbico website. Please use this worksheet only if sending an engine alone.

Item #1:

Type:

Air	Heli	Boat	Car (w/recoil)	Car (no recoil)
Other

QTY:

Brand:

O.S.	SuperTigre	U.S. Engines	Mac Minarelli
Stock # and name:
(Ex: OSMG0040 13380 OS 40 LA Blue w/ Muffler)

Do you believe this item's service to be: Warranty Non-warranty
If non-warranty, do you desire an estimate prior to repair? Yes OK to repair up to $ No estimate required

Has this item been sent previously for service? No Yes on / /
If yes, please advise if it is the same problem, and detail any changes since previous service. Be sure to include all equipment in the installation if we were unable to replicate your problem the first time. (Example: transmitter has poor range. Transmitter tested fine. Please include the receiver, servos, battery pack and switch when sending for the second service.)

Please indicate what the item is being serviced for:
Won't Start Won't Idle Won't Stay Running Missing

Crashed Dies When Glow Ignitor Removed Broken

Checkup Erratic Rattles/Freeplay Defective

Improper Operation or other (ie. Throws props.) Please explain in detail:

Please describe any testing or other steps taken to diagnose the equipment:

Note: Please limit your explanations to 10 lines or less in the boxes above or the form may not print properly.

Item #2:

Type:

Air	Heli	Boat	Car (w/recoil)	Car (no recoil)
Other

QTY:

Brand:

O.S.	SuperTigre	U.S. Engines	Mac Minarelli
Stock # and name:
(Ex: OSMG0040 13380 OS 40 LA Blue w/ Muffler)

Do you believe this item's service to be: Warranty Non-warranty
If non-warranty, do you desire an estimate prior to repair? Yes OK to repair up to $ No estimate required

Please describe any testing or other steps taken to diagnose the equipment:

Note: Please limit your explanations to 10 lines or less in the boxes above or the form may not print properly.

Item #3:

Type:

Air	Heli	Boat	Car (w/recoil)	Car (no recoil)
Other

QTY:

Brand:

O.S.	SuperTigre	U.S. Engines	Mac Minarelli
Stock # and name:
(Ex: OSMG0040 13380 OS 40 LA Blue w/ Muffler)

Do you believe this item's service to be: Warranty Non-warranty
If non-warranty, do you desire an estimate prior to repair? Yes OK to repair up to $ No estimate required

Please describe any testing or other steps taken to diagnose the equipment:

Note: Please limit your explanations to 10 lines or less in the boxes above or the form may not print properly.

After printing the completed form, please return to the main Repair Services page for shipping information.